Pause and resume: Your compliance lifeline in a data-driven world

In today's data-centric landscape, ensuring compliance and security is paramount. Pauseable offers an automated solution to protect sensitive information during call recordings, making it an indispensable tool for businesses.

The rising importance of data security in business

In the modern business landscape, data is not just a by-product of operations but the core around which decisions are made and strategies are built. With the increasing reliance on data, the security of this information has become a critical concern for businesses worldwide.

Data breaches can lead to significant financial losses, damage to reputation, and loss of customer trust. Businesses must prioritise data security to safeguard sensitive information and comply with regulatory requirements. Implementing robust security measures is no longer optional but a necessity to thrive in a data-driven world.

How Pauseable ensures compliance with automated pause and resume

Pauseable offers an innovative solution that addresses the critical need for data security during call recordings. By automatically pausing the recording when card information is entered and resuming once the payment is complete, Pauseable ensures that sensitive data is not captured in the recording.

This automated pause and resume functionality is pivotal in maintaining compliance with data protection regulations such as PCI DSS v4.0. By removing sensitive information from the call recording estate, businesses can significantly reduce the risk of data breaches and ensure a higher level of security for their customers.

Seamless integration with leading communication platforms

Pauseable is designed to integrate seamlessly with major communication platforms, including Avaya, Genesys, Nice CXone, and Verint. This compatibility ensures that businesses can implement Pauseable without disrupting their existing workflows.

The seamless integration allows for a smooth transition and ensures that the automated pause and resume functionality can be leveraged to its fullest potential. Businesses can continue to use their preferred communication platforms while enhancing their data security measures with Pauseable.

User experience: Simplified purchasing and implementation

Pauseable is available to purchase on major marketplaces, making it easily accessible for businesses. The solution is deployed via APIs, which significantly shortens the buying lifecycle and simplifies the implementation process.

From a deployment and procurement perspective, Pauseable offers a streamlined experience that allows businesses to quickly and efficiently integrate the solution into their operations. This ease of purchasing and implementation ensures that businesses can start protecting their sensitive data without unnecessary delays.

Future-proofing your business with advanced data protection

Pauseable is part of the IPI Cloud PCI suite, which includes other advanced data protection solutions such as DTMF suppression, IVR assisted agent pay, and omnichannel capabilities. This comprehensive suite of tools ensures that businesses can address various aspects of data security and compliance.

By adopting Pauseable and the broader IPI Cloud PCI suite, businesses can future-proof their operations against evolving data security threats. Investing in advanced data protection measures today ensures that businesses remain compliant and secure in the face of tomorrow's challenges.